Auto recalls double in 2011-12 as firms try to retain buyers

Nov 23 2012, 06:13 IST
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SummaryVehicle recalls on account of manufacturing defects have doubled in 2011-2012 compared to 2008-2010, but does that mean cars and two-wheelers are deteriorating in terms of quality standards?

initially felt it may look like a stigma, but now it shows proactiveness by the industry. They gather data on potential defects when cars come in for servicing, a Siam official said.

Siam added that it is open to a third-party enforcing recalls and gathering consumer complaints that can be aggregated and passed on to the companies. The government can come up with norms on this or create a common website. It has to be a third party to give confidence to the consumer. We cant be an auditor for ourselves, the official said.

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