EXL Service, the Nasdaq-listed BPO services firm with a large backoffice presence in India, is targeting a revenue of $1 billion in the next 4-5 years through a combination of organic and inorganic options.
EXL has guided towards a revenue of $473-478 million for CY13, the results for which have not come out yet. Talking to FE, Rohit Kapoor, EXL Service CEO, said, “We certainly want to scale up and take it to a billion dollars in the next few years, which will be a combination of organic growth and acquisitions.”
The BPO company has done multiple acquisitions in the past, which include buying businesses and technology capabilities. Kapoor said they would be looking at acquisitions in the areas of healthcare insurance, analytics and technology platforms. This inorganic option is expected to provide them with non-linear growth and scale the business faster with their clients. The EXL CEO said the company expects to grow 20-25% on an annual basis in the next few years.
At the end of Q3 of 2013 calendar year, EXL reported revenues of $122.3 million with an annual growth of 9% and sequentially 5%.