Modern etiquette: Minding your manners in the workplace

Sep 16 2013, 15:55 IST
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Increase use of mobile devices, including cell phones and tablets, has led to a significant increase in breaches of workplace etiquette. Increase use of mobile devices, including cell phones and tablets, has led to a significant increase in breaches of workplace etiquette.
SummaryA survey has found that 80%t of executives say clothing affects chances of earning a promotion.

It's been said that good manners will open doors that the best education cannot. Not surprisingly, there's a good bit of research to support the point, too.

A recent survey by OfficeTeam found that 80 percent of executives say clothing affects an employee's chances of earning a promotion. In a separate survey, the company also found that nearly 40 per cent of managers do not respond favorably to social media "friend" requests from employees while 46 percent aren't keen on connecting with their boss on social media.

But leading the way in terms of contributing to poor form in the work place - and not all that surprisingly - is the inappropriate use of technology. In fact, a recent study by Robert Half Technology found that 64 per cent of surveyed CIOs said the increase use of mobile devices, including cell phones and tablets, has led to a significant increase in breaches of workplace etiquette.

That's up from the 51 per cent who reported failures in etiquette just three years ago.

It's for reasons like these that The Protocol School of Washington established Bring Your Manners to Work Day.

Commemorated annually on the first Friday of September, the day is intended to remind employees and employers that manners matter. From talking loudly on one's cell phone and texting during meetings to dressing inappropriately and showing up late, bad manners aren't just bad form, their bad for business.

Because it's statistically important to Bring Your Manners to Work every day, The Protocol School of Washington offers the following dos and don'ts:

* Don't cell yell. People tend to speak three times louder on a cell phone than in person. Mind your volume.

* Do respect people's personal space while on the phone. A 'safe cell distance' is considered to be 10 feet.

* Don't check your phone during meals and meetings. Instead keep phones off or on vibrate and pay attention to and engage those around you.

* Do dress appropriately for the work place. In other words, save the see-through dresses, sandals with socks, Lycra bike shorts, muscle shirts, and plunging necklines for other occasions.

* Don't "borrow" from other people's desks or (dare I even say it) lunches without permission.

* Do clean up your messes, be it in the kitchen or at the copier, don't expect others to clean up after you.

* Don't gossip. Over-sharing about your own personal life should also be avoided.

* Do be on time to meetings,

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