Sebi's guide on effective grievance redressal

Dec 09 2013, 13:00 IST
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SummaryAccording to Sebi it only handles complaints pertaining to capital market participants.

as in cases where the entity against whom the grievance has been filed denies wrongdoing, and it remains unclear as to who is wrong or whether any wrongdoing occurred at all.

ďIf this happens, Sebi cannot act as a judge or an arbitrator and force the entity to resolve the complaint. Securities laws and other laws provide important legal rights and remedies if an investor has suffered wrongdoing. On their own, investors can also seek to resolve their complaint through the courts, consumer courts, or arbitration,Ē it said.

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