One of the important things to be taken care of when you switch jobs is the transfer of your accumulated Provident Fund (PF) amount. It is seen that, in most cases, inordinate delays take place while transferring the amount and, sometimes, it just does not happen. Here are a few tips that can be followed while transferring your PF when you switch jobs:
Track the status on EPFO website: You can visit the Employee Provident Fund Organisation (EPFO) website and track the status of your request by selecting the state of the PF office, the regional PF office where the account is maintained, the establishment code and the account number. The extension code field is normally left blank.
E-Passbook to be generated for old and new accounts: A new initiative of the EPFO, enabling generation of E-Passbook, will help give you the exact status of the PF transfer. There may be a delay in receiving the passbook, but this will be intimated to you via SMS when it is ready for download. You will not be able to download the passbook for more than one account with the same organisation.
Find out where the transfer is stuck: In a PF transfer, normally the new employer, the sending PF office and the receiving PF office are involved. In some cases, the sending and receiving offices will be the same.
When you applied for a transfer, you would have submitted Form 13 to your new employer. Ask for an acknowledgement of this form submission to the receiving PF office from your new employer. You can use this to follow up with the receiving PF office. Sometimes, your PF may have been with the old company’s PF Trust. In this case, you should follow up with your old employer.
Document your grievance: The EPFO has an online tool for raising grievances called the Grievance Management System. If you are unsure about the status of your PF transfer, you must raise separate grievances with both the sending PF office and the receiving PF office.
You will be provided with a grievance number, which you must carefully preserve. Although the track record for this online process hasn’t been good, it is recommended that this is done as the first step. If you do not get a response, you can send a letter in physical form to the concerned PF office with details of your grievance and reference to the