US airlines rank lowest in satisfaction among travel sectors: Poll

Apr 22 2014, 14:54 IST
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The annual American Customer Satisfaction Index found that airlines scored 69 on a 100-point scale, compared with 75 for hotels and 77 for Internet travel agencies. Reuters The annual American Customer Satisfaction Index found that airlines scored 69 on a 100-point scale, compared with 75 for hotels and 77 for Internet travel agencies. Reuters
SummaryUS airlines lag hotels and online travel agencies in customer satisfaction.

in the index.

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