With 20,000 registrations in 2 months, eWallet makes a mark

Jan 07 2014, 05:39 IST
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SummaryLaunched in first week of November, eWallet allows customers to book rail tickets online without depending on banks



STANDING in long queues at the railway reservation counters to get tickets or reservation done has always left passengers harassed. In order to make the booking of tickets a hassle-free exercise, eWallet scheme was launched by the Indian Railway Catering and Tourism Corporation (IRCTC) in November last. The scheme has received a positive response from the users with more than 20,000 registrations being made in the past two months since its inception. On average, 500 tickets are being booked through eWallet.

Launched in the first week of November, eWallet allows customers to book tickets online without depending on banks. The eWallet is a rolling deposit scheme wherein the customers can make an account with the IRCTC and deposit money to be used in future for booking e-tickets from its website (www.irctc.co.in).

One of the reasons for the positive response is that it reduces the third part dependency. When any of the provided banks goes offline, one can still book tickets from his eWallet account.

In eWallet, one can deposit a minimum of Rs 100 and can have a maximum balance of Rs 5,000. One can also top up his eWallet in multiples of Rs 100.

To get the registration done for the service, one needs to log in with the IRCTC user ID and password. Thereafter, one needs to click on the Plan My Travel page for eWallet registration after which one needs to fill PAN card number and other details. The registration requires depositing of one-time non-refundable registration fee of Rs 250 online with any of the payment options.

Talking about the benefits of the eWallet scheme, Pradip Kundu, joint general manger, IRCTC, said, As the payment gateway at the IRCTC website is linked to the banks, the user is transferred to another website that is of the bank concerned through which he is making the payment. It takes some time for the entire process to be completed and in many cases, by the time the payment is made, the IRCTC login is expired. In most of the cases, the money is deducted from the users account and the ticket is not booked.

To avoid this problem, eWallet scheme was launched. In the eWallet case, the user is not transferred to any other website and remains on the website of IRCTC during the entire process. Hence, there is no chance of transaction failure. It also saves a lot of time.

Another scheme

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