RECENTLY, WHILE ordering a large cold coffee before a very-early-morning flight, I had an epiphany. Perhaps, it was after the first few sips of my rather intense caffeine-doused wake-up call, but, at this point, it’s too hard to recollect. Also, irrelevant. The god-sent message that shone down on me from heavens above was this: wine needs to go the coffee route.
Think about it. If I were the CEO of coffee and was told of a country in the somewhat far east, known as the birthplace of tea—my biggest competitor—would I really think it to be a good strategy to go and set up shop there? Why would I risk going into a country that was historically linked to a beverage that was quite unlike mine and then, to try and compete with something that enjoyed patronage like a family tradition? Would it make any sense to put my money behind a market that was potentially an utter failure for my product?
And yet, today, we Indians walk into the Lavazzas and the Starbucks, the Costas and even the homegrown
Cafe Coffee Days, and order cappuccinos and espressos with as much ease as we have almost genetically had with Assams
Wine should sit up
and take notice. It is not impossible to penetrate any market. Here are a few things coffee has done that wine needs to do:
Accessibility: You are never more than 50m from a cup of coffee. Wine needs to be similarly accessible. To have to walk into hotels or to spend hours looking for a shop that in spite of being called ‘English wine and beer shop’, may stock some brands, wine needs to be available at grocery stores and even at small neighbourhood bars.
Choice: There was a time when coffee came hot or cold, black or with milk. Today, coffee comes in more options than an average Louboutin season and in spite of the complication it creates, it also generates curiosity. Curiosity is good. The same way, wine needs to make sure that even as efforts are made to demystify it, there is a certain quotient of complication left behind to have people aspire to a higher level of knowledge.
Price: Coffee started off being cheap and, today, it spans a range of prices from the vending machine petty-change versions to the kinds that can only be settled with prior approvals from your credit card company. I am